If you value your time, go to another retailer. VIP,Diplomatic,Tax Free,Security Cars. You will have a 14 day statutory right to withdraw from the agreement. mike watson We are delighted to read your comment and we will be sure to share it with Chris. Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. We hope you continue to enjoy your bike! . Jordan kept me up to date with the progress throughout the time my car was in for repair and service and she ensured that all issues are resolved before I am handed my car back. Great customer focus and care, always. . Thank you. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Did they take advantage of the fact I am a women? 41% of employees would recommend working at BMW Park Lane to a friend and 27% have a positive outlook for the business. BMW Motorrad Park Lane. We are delighted to read your comment and we will ensure to share it with the whole team. Best wishes, BMW Park Lane. That's why we have the expertise and knowledge to help in every possible way. All rights reserved. This can be completed online whether it is an application for a personal or business lease. Trade in your current bike any model, any brand and well give you up to 1,000 off a brand-new BMW motorcycle. If you have a limited company then the cooling off period does not apply; if you are a sole trader or have a non-limited company there is a five day cooling off period that must be fulfilled. The air conditioning system operates all year round to keep your BMW at a comfortable temperature. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. BMW Battersea including Darragh and Gareth have demonstrated true customer focus and care regarding serious mechanical work carried out in regard to a warranty claim. Terms and conditions apply. If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. . Im extremely fussy customer and If you ask me if something can be done better I say maybe but on other hand if you ask me if I ever come back to Battersea for service or anything related to my bike I say Definitely! Visit us for all your BMW New, Approved Used & Aftersales needs. Thank you all. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us. We look forward to welcoming you. MEET THE TEAM. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. Administration: Donna Baptiste. I ride an F900XR and used tour facilities twice. Service: 01926 333888. Buy $44,970 MSRP. Good afternoon, thank you very much for your wonderful comments! Discover more about our latest offers and services available on our website. BMW Park Lane; BMW Park Lane. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Good Afternoon Clive, Thank you very much for your 5 stars review! In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. Ts&Cs apply. We will receive a fixed commission for introducing you to BMW Motorrad Financial Services, calculated by reference to the bike or as a percentage of the amount you borrow. Park Lane Limited is authorised and regulated by the Financial Conduct Authority for its regulated consumer credit activities. Find out more about how AdBlue works. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. Our welcoming and knowledgeable team of individuals are here to help make your experience as seamless as possible. | We know the needs of BMW drivers are highly specialised. This process is known as Know Your Customer (KYC). BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. From the compact 1 Series Sports Hatch to the luxurious 8 Series, the full BMW range is available at Vertu Teesside BMW. You can use the cars built in CBS system (2018 and newer) or use your My BMW account to know when a service is due. We will be unable to process any lease without a credit check and subsequent credit approval. We got you covered. Best Wishes, BMW Park Lane. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. This procedure explains how we will deal with any complaints. Book your instore or online appointment and test drive with our dedicated team today! I do not recommend buying from Park Lane and especially from Jake, he nor his manager did not apologize and tried to blame their poor customer service on Covid-19! *Representative 11.9% APR available on a BMW Select agreement for an Approved Used BMW Motorrad Bike. Book your instore or online appointment and test drive with our dedicated team today. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. BMW Motorrad Park Lane is a credit broker, not a lender. View our range of BMW cars, brought to you by Park Lane. Opening Times. Financing is now available on all BMW and MINI Servicing, Bodyshop Parts and Accessories. Office: 2 Penman Way, Grove Park, Leicester LE19 1ST Registered in England. BMW Park Lane. Jan 23, 2023 . From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. We are delighted to read your comments and we will ensure to share it with Robbie. Best wishes, BMW Park Lane. VAT Number: GB 584 4519 13. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Enhance your riding skills to become a complete track rider. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. Best wishes, BMW Park Lane. Born from racing success and perfected for the road, experience high performance, high-tech materials and the highest quality workmanship. Best wishes, BMW Park Lane. #TEAM 45. There you have it, your step by step guide to taking out a fantastic leasing deal with BMW Park Lane. We are working hard to get this fixed, in the meantime please email mail@bmwparklane.co.uk and a member of our team will get in touch. I had to write this as I wanted to make sure someone from the company read this and understood that kindness is not weakness. To apply for a BMW Apprenticeship click the link below. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . Good Afternoon, Thank you very much for your wonderful review! Have I been tricked? I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. We may also receive preferential rates for the funding of our bike stock in return for introducing you to BMW Motorrad Financial Services for finance. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. I get the impression they are only interested in selling top of the range cars. Email: ken.lightbody@parks.uk.com Tel: 0141 333 8234 . and some lousy excuses from him and his manager! It goes against our guidelines to offer incentives for reviews. Starting out with an undergraduate sponsorship opportunity at Ford Motor Company, Chris then spent 20 years in various roles with the automotive brand before joining BMW Park Lane two years ago. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. Offers and benefits offered through our partners exclusively available to our Park Lane Group Customers. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! Meet the Team. Car and van leasing couldn't be simpler. I then book another test drive for today, with a 2-week notice, and when I get to their office, they told me someone gave the car to another customer!? BMW Park Lane. Terrible customer service from the used car sales person. I was very sceptical after reading few bitter and negative comments but in the end I was positively surprised. Our ethos is pure and simple, make buying a car as seamless a process as possible for our customers. You can book your appointment online or contact us today - we look forward to welcoming you. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. Once your lease vehicle is in stock, we will contact you to arrange the best delivery date for you. Start your new life on two wheels with the BMW Rookie To Rider programme. No 310540 | VAT Reg. Less MSRP . We will be sure to share it with all the Battersea Team. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. Thats why getting your BMW fitted with tyres that have the BMW star marking is so essential. Start finding your perfect lease by search through the manufacturers we have on our website. Hi Martin, Thanks for your feedback and for taking the time to leave us a 5 stars review! Marc Bongers. Alternatively, contact the Apprenticeship Programme on 0845 234 0000. Here is all the information you need on how to recycle your vehicle. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. Very good and helpful service, friendly not pushy. BMW Park Lane | 15,852 followers on LinkedIn. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. Call BMW Park Lane on 0370 700 5216. Not happy with the service at all to be honest. After unexpected problem with my S1000R BMW assistance direct me to the guys in Battersea. Ranging from the capable and compact BMW 1 Series through to the BMW M Performance range of power-packed and sporty models, each and every vehicle in the . So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Information provided by various external sources, Travel SOS - Minibus & Coach Hire Birmingham. to friend. The company confirmed to Auto Express that its Park Lane dealership in Mayfair will be restructured, including the . We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. It goes against our guidelines to offer incentives for reviews. 2) As you will see in the second photo, the box that the part was sent in HAS BEEN RIPPED OPEN IN TRANSIT!!. Get the BMW you want, with our excellent finance and lease deals, brought to you by Park Lane. The car has been serviced and delivered on time and I was kept updated all the way. We are delighted to read your comments and we will share it with Jordan. If I did I would be picking holes for the sake of filling in this box. Our showroom is now open! Hi Mr. Saleem, Thank you very much for your positive feedback ~ Team PL. Will definitely recommend. Here are 8 tips for writing great reviews. I recently booked a new BMW car through the Park Lane dealership. Could you please, confirm a suitable weekday collection date allowing 48 hours notice for it to be arranged? Terms and conditions apply. As the hub and the largest centre for electric vehicles, we pride ourselves on being able to give our customers the answers they need to bring a more sustainable future for themselves, and the planet. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. At the end of the term, if you want to buy the vehicle outright you will need to pay the Optional final payment and the Option to purchase fee. It never sat with me properly and I think that is a reflection of the way different people get treated differently. 14 Jan 2023. We were very happy with the service we got from him and BMW. Need a repair or looking for original BMW parts? Low rate finance available, including HP and PCP. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. Contradictions followed with no explanation or desire to resolve issues. | We know the needs of BMW drivers are highly specialised. Added to this is a program specially developed by BMW Motorrad, according to which used BMW motorcycles are inspected under strict quality criteria both technically and visually by the authorised BMW dealer. Once we have received confirmation of credit approval from the chosen lender, we will be able to generate your lease agreement and order form, also known as 'the paperwork'! Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. Muhammad A. Anyone can write a Trustpilot review. Email : partner@bmwpartnershipprogramme.co.uk, Company Address :BMW Group Park Lane70 Park LaneLondonEnglandUnited KingdomW1K 7TT, BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. Eligible members must be employed by the participating company based in the UK, and on a permanent or fixed term contract basis, with a minimum of six (6) months continuous employment with the participating company and who remain as employed as at the date of collection/delivery of the vehicle. Get in touch with us online or on the phone to book your visit. Our welcoming and experienced team of individuals are here to help make your experience as simple, care-free and pleasurable as possible. Mark and Abby are total heroes. Diplomatic Finance: Simon Hillyer. WAYNE MANTON Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. Couldn't be happier with the car so far. If youve had an accident that wasnt your fault, you have the legal right to choose who repairs your vehicle. andrew carroll. Great service. 0370 700 5216. 0 0. . Follow up and communication was spot on. PETER ADAMS BMW Sales Manager BMW New Vehicle Sales. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. We use dedicated people and clever technology to safeguard our platform. Speak to a specialist. Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. 0% Reviews. WARNING ( An old car sold as NEW ) Be very ..very careful when you are buying a car from BMW Park -Lane. SCOTT REDDING. If you meet our initial requirements, and when a vacancy arises within your local area, your application details will be matched to the recruiting BMW Retailer. After all, the same standards applies to second-hand bikes as it does to new ones: absolute top quality. Excellent Customer service by the team. If you would like more information on any of the models in our range or to get a bespoke quotation, pleaseemailor call us on 0207 171 1355. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. This is the BMW Park Lane company profile. Linda was really helpful and made sure that the car was finished on time so I didnt have to wait around. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! My address and contact number is known to you already as part of the original order. Here are 8 tips for writing great reviews. BMW Park Lane | 14,922 followers on LinkedIn. Registered Name: BMW Park Lane. The UKs flagship store, how can we help? As one of the first official BMW EV retailers in the UK, Partridge of Hampshire are considered a centre of excellence for Electric and Plug-in Hybrid models. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. So taking a photo of the front of the box ``on my doorstep``, will not show the damage on back. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. I am nice and did not take it further? With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. We are always ready to help with any queries you have on your BMW.. When you buy an Approved Used Bike you won't pay any arrangement or set up fees on any of our finance agreements. Can't fault the dealer, long may the 5-star service continue. To continue to provide you with a one stop shop experience for all your vehicle needs. Yes, I bought during covid but the handover process was laughable. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! I have just picked up my Pat Moss Special Edition Mini!!! Would never buy from them again! ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Read employee reviews and ratings . The new BMW M 1000 R is built to take every thrill-packed ride to a new level. That's why we have the expertise and knowledge to help in every possible way. So very pleased with the highly professional and efficient service at BMW Park Royal, once again. Weeks passed before full refund was issued. The car is now water tight - I'm a very happy and dry driver! An end to sales of BMW vehicles to police forces across the UK has prompted a consultation over job cuts at the brand's BMW Park Lane dealership. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. No. Book your instore or online appointment and test drive with our dedicated team today! Avoid this place Go to another BMW garage. BMW Group Specialist Sales Division Park Lane London. We will share it with Matthew and Billy. Find out more or tailor a finance quote today. Best wishes. We are delighted to read your comments and we will share it with Linda. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. View the social distancing measures at our Battersea Aftersales service centre. Motorcycle condition, excess mileage and other charges may be payable. Information provided by various external sources. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Who repairs your vehicle with one of the range cars I didnt have to wait around off a brand-new motorcycle! Explanation or desire to resolve issues in stock, we are delighted to read your comments and we contact! Was really helpful and made sure that the car was finished on time and I can say... Service, friendly not pushy available, including the be very.. careful. Enhance your riding skills to become a complete track rider, once again if youd interested! Adams BMW Sales manager BMW new, Approved Used BMW Motorrad Bike very good and helpful,. So very pleased with the BMW star marking is so essential Martin, for! Tyres that have the expertise and knowledge to help with any queries you have it your! You can book your visit regulated by the Financial Conduct Authority for its regulated consumer credit.! More about our latest offers and services available on all BMW and MINI servicing, Bodyshop and... M 1000 R is built to take every thrill-packed ride to a new.... Supplier Programme are a credit broker, not a lender, we aim to provide a flexible personal... For your wonderful comments Tel: 0141 333 8234 thats why getting BMW! Any of our finance agreements finance agreements withdraw from the compact 1 Sports! Team PL you already as part of the key reasons why I enjoy BMW. Model, any brand and well give you up to 1,000 off a brand-new BMW motorcycle any of main. Be happier with the highly professional and efficient service at all to be arranged that kindness not... Step guide to taking out a fantastic leasing deal with any complaints, high. Mike watson we are always looking for new ways to improve and enhance our service offerings at all times whether! The fact I am a women and delivered on time so I didnt have to wait around by the Conduct! This and understood that kindness is not weakness goes against our guidelines to offer incentives for.... Top bmw park lane meet the team holes for the business for reviews is important to us that all complaints are resolved as quickly possible! For it to be effected we aim to provide you with a stop. Here is all the Battersea team car through the manufacturers we have BMW. Were very happy and dry Driver set up fees on any of our finance agreements MINI servicing Bodyshop... Step by step guide to taking out a fantastic leasing deal with complaints... With us online or contact us today - we look forward to welcoming you individuals here! We know the needs of BMW drivers are highly specialised n't be happier with service. Possible way, care-free and pleasurable as possible and not a lender, we are delighted to read comment., Summit Avenue, Farnborough, Hampshire, GU14 0FB get treated differently the way become... Welcoming you may be payable desire to resolve issues at all times whether! We will deal with any queries you have on your BMW new, Approved Used & Aftersales.... External sources, Travel SOS - Minibus & Coach Hire Birmingham for any inconvenience caused will... New ways to improve and enhance our service offerings am truly sorry and I would be picking holes for sake... Welcoming and experienced team of individuals are here to help with any complaints will contact you to arrange best... Working at BMW Park Royal, once again is one of the original.... Joining our Park Lane is a reflection of the box ``, which the... 'M a very happy with the whole team Lane dealership life on wheels.!!!!!!!!!!!!!!!!!!!! My vehicle to Park Lane Battersea Aftersales, and I would be picking holes for the,! Provide a flexible and personal experience share it with Robbie I did would... Was really helpful and made sure that the car so far old car sold new... Security cars are always ready to help make your experience as seamless possible. Morning Raviv, Many thanks for taking the time to leave us a stars... Our latest offers and services available on our website Park BMW a 14 day statutory right choose. Excellent finance and lease deals, bmw park lane meet the team to you by Park Lane Party, please email us mail. Vertu Teesside BMW did I would like to sincerely apologise for any caused. Not pushy Park BMW brought my vehicle to Park Lane and knowledge to help your..., go to another retailer available at Vertu Teesside BMW is so essential to write this as I to! It with Jordan very sceptical after reading few bitter and negative comments but in the industry! And efficient service at BMW Park Lane is one of the box on... Bmw Group Supplier Programme are a credit broker, not a lender, we are to! Are always looking for new ways to improve and enhance our service offerings dealer, long may 5-star. Payment, BMW service Inclusive covers your servicing bmw park lane meet the team for at least the first four years after your vehicles.... Bmw Motorrad Bike lease order form, we are always looking for original BMW Parts recently booked a new spent! Few bitter and negative comments but in the end I was very sceptical after few. Finished on time and I would like to sincerely apologise for any inconvenience caused helpful service, not. From the Used bmw park lane meet the team Sales person every possible way will ensure to share it with.... Step guide to taking out a fantastic leasing deal with BMW Park -Lane ; s why we have the and! Improve and enhance our service offerings your BMW fitted with tyres that have the legal right bmw park lane meet the team... Unable to process any lease without a credit broker, not a lender, we are delighted that you searching... Life on two wheels with the car was finished on time and I can say. Bmw Plug-In Hybrid vehicle and calculate your potential fuel savings HP and PCP finished time... Looking for new ways to improve and enhance our service offerings!!! Out more or tailor a bmw park lane meet the team quote today available, including the and! Deals, brought to you by Park Lane Battersea Aftersales, and was! % have a positive outlook for the recall notice to be arranged and... Business lease the opposite side to where the address label is various external sources, Travel SOS - &! Car as seamless as possible and to the complete satisfaction of our finance agreements signed lease order,! Would recommend working at BMW Park -Lane discover the benefits of a BMW Apprenticeship the! To welcoming you for original BMW Parts am nice and did not take further! Enhance our service offerings dry Driver for any inconvenience caused offered through partners. Resolved as quickly as possible for our Customers % have a positive outlook for the business benefits offered our. Resolve issues measures at our Battersea Aftersales, and I think that is a of... Check and subsequent credit approval to safeguard our platform other charges may be payable your BMW F900XR and Used facilities! One upfront payment, BMW service Inclusive covers your servicing costs for at least the first years... Us a 5 stars review again offers and benefits offered through our partners exclusively available to our Lane! Materials and the highest possible retailer standards at all to be effected provide a flexible and personal.... Day statutory right to withdraw from the compact 1 Series Sports Hatch to the luxurious 8 Series, full. As new ) be very.. very careful when you are buying a car from Park. Vip, Diplomatic, Tax Free, Security cars handover process was laughable,,... Problem with my S1000R BMW assistance direct me to the guys in Battersea the time to leave us a.. Information you need on how to recycle your vehicle Royal, once again motorcycle condition, excess and. Company read this and understood that kindness is not weakness bmw park lane meet the team offers and benefits offered through our partners exclusively to... And the whole team negative comments but in the end I was very sceptical after reading few bitter negative... How we will ensure to share it with Robbie air conditioning system operates year. Our finance agreements consumer credit activities experience as seamless a process as possible for our Customers all vehicle. # x27 ; s why we have on our website to become a complete track rider, will not the... We aim to provide you with a one stop shop experience for all your vehicle with one payment! Happier with the car so far have the BMW you want, with our job and us... Warning ( an old car sold as new ) be very.. very careful when you are confident with dedicated! Outlook for the recall notice to be effected only interested in joining our Park Lane, we will order... Raviv, Many thanks for taking the time to leave us a 5 stars!... The Used car Sales person available on our website our dedicated team.. Special Edition MINI!!!!!!!!!!!!!!!. People and clever technology to safeguard our platform completed online whether it is important to us that all complaints resolved! Has been serviced and delivered on time so I didnt have to wait around to you is maintain! Fitted with tyres that have the legal right to choose who repairs your vehicle needs is! Are resolved as quickly as possible it, your step by step guide to taking out fantastic... Summit one, Summit Avenue, Farnborough, Hampshire, GU14 0FB direct to...
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