This app is excellent. The meter validation company uses the Estimated Annual Consumption of electricity or Annual Quantity of gas for your meter. The date of your opening meter reading must be within the Supply Start Date (SSD) + 5 calendar days to qualify. But it should be quick and easy. It also lets you look back over your payment history by giving you access to your bills and statements from the past 24 months. We install electric car charging points for business - giving you an end to end solution You can also book a British Gas engineer online and track the status of your appointment. Love the app! The Warm Home Discount runs between September and March to give you up to 140 off your electricity bill to help low-income families pay for their bills in the colder months when they are using more energy. Its paid to you in a one-off discount against your energy bill whether as account credit or as a voucher for pay as you go customers. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. Gas meters measure in cubic metres or cubic feet and your supplier will then convert this to kWh when working out how much you owe. Youll need to enter your email address, account number and postcode. Unlike so many of the others, this one does exactly what I want no more and no less with a minimum of fuss and no frustrating workarounds to make it fit my requirements. Just to let you know we sent you a message earlier today asking for a meter reading from our other number. 1. And youll also be able to buy cover products on the new app, from Kitchen & Appliance Cover to HomeCare. Apple's iPad APP OF THE WEEK (UK and Ireland), March 2011AppStore Rewind 2011, one of Apple's favourite iPhone finance apps of 2011 (UK and Ireland)Closely monitor your household energy and water usage and the chances are you will SAVE MONEY!This useful application makes it easy to monitor your household utility meters. Nov 25, 2022. British Gas currently have a number of different tariffs available for both residential and business customers. 0800 111 Getting in touch with your energy company isnt always the easiest task. account, Submit If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. Weve also rolled out in-app notifications to provide you with helpful reminders about your annual services, engineer visits, bills and more. To make it easier to explore our full offerings, geindustrial.com has moved to a new home at electrification.us.abb.com - one . We all want to cut down on our energy usage and bills. Are smart meters accurate? This has caused my meters to be switched off several times as it hadn't allowed me to top up for days on end. However, for most users, tariffs operate in the same way as a traditional . You can also submit meter readings in seconds, manage Direct . electricity, New gas & A problem for another day, but glad it worked for you too! In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. If you are metered for water usage, its wise to check your meter regularly (at least every month) in case you develop a water leak. 22 December 2021 at 10:07AM. Remote reading of smart meters. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. During this process, you were told by the engineer . 1. if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. It's very stressful, especially during the winter months and with working from home. Was told by BG that switching to a smart meter would be beneficial due to me being able to watch my consumption and keeping control on my finances, plus the app was easy to use and would allow me to see where in the house I was using the most energy. LearnMore. If they cant get access to your meter, theyll leave you a card to take your own reading. ignore any zeroes at the beginning and any numbers after the decimal point. Smart meter users can use these to lower their usage when the price of energy is high and use more when the price drops. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. To get a new gas card, its slightly easier than getting an electricity key, as they can be more easily assigned. 1 Post. All our broadband packages are unlimited, meaning you can download as much as you like. If an incorrect meter reading has been submitted, then just take a new meter reading and submit it online now. reading, Help with f you dont submit a meter reading, your supplier will estimate your usage, this can often be way out and your old usage could be charged under the new, higher rate. Current is simply the most recent period of time you have chosen (day, week, month etc), basically the right most point on the graph. If your meter is difficult to access then we might be able to move the meter for you. MarketWatch provides the latest stock market, financial and business news. You need the first 5 digits from the left if youre reading your electric meter. British Gas customers have been flooding a Facebook complaints page, claiming their smart meters are not working and they are being overcharged as the cost of living crisis worsens . The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. We also use cookies set by other sites to help us deliver content from their services. For any queries related to your smart meter, you can contact British Gas by calling 0333 202 9802 and selecting Option 1. Importantly this CAD has a WiFi connection allowing data to be transferred to back to . This is not your smart meter. Difficulty, Help my business energy contract, Paperless billing & The developer, Graham Haley, indicated that the apps privacy practices may include handling of data as described below. However, still very little in the way of useful information which would help us save money/usage. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. How much does it cost to dismantle a pool table? When I rang up to rearrange a visit I was told a part wasn't available. The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Download the SmartThings app on iOS or Android and set up an account. quote. The Company. This meter reading is 12345. Give accurate, automatic meter readings . business, Help I should be due a bill anyday, I pay quartely DD. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. If you are having difficulty reading your business energy meter then see our handy, visual guide on how to do so. If you want to familiarise yourself with how to take a reading of your meter, you can find out how here. (+ Online options). Total power consumption (Kwh) for both gas and electricity (your meter reading) Tarif information (price per kwh for both fuels) Live readings (in Watts) of usage for electricity. contact. howmuchcaniget Forumite. Energy Insight, Large business energy Always remember anyone can post on the MSE forums, so it can be very different from our opinion. With each online top up the app asks you if you want to save your payment method. 100 cubic feet = 2.83 cubic metres. That way, you can figure out ways to save energy (and money). For more information, see the developers privacy policy. write down the number from left to right. Edit: After a few years of use, not much has improved, the amount of credit in the app rarely if ever matches the amount on the meter. Direct Debit, New gas & electricity Topping up is easier, and works properly now. meter self-read platform to get your bills. Absolute waste of time. Appalling from such a large company that makes billions in profits. - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . If you're joining us, we'll need an opening meter reading so we can charge you correctly for the energy you use when you leave your previous supplier. The digits on a gas meter are read from left to right and any digit shown in red is ignored. E.g. Remember, the more often you send us your readings, the more accurate your energy bills will be. Any products or services displayed on this webpage may only represent a portion of the options available to you. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Moving house? 100% accurate bills, all the time. You could possibly save money by downloading this incredible app. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. How to read an electric meter and submit an accurate reading to ensure you don't end up overpaying on your energy bill. To read the meter: press the display or display select button. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online using For example today my meter says I have 9 credit, the app says I have 18 credit. Editor, Marcus Herbert. in. Copyright 2023 Apple Inc. All rights reserved. Awful app and never gets better! The reading used to update on my account daily and now the same reading have been stuck for almost two weeks. At last I have had my third smart metre fitted one week ago looking forward to being able to monitor my electric usage after so many failures. - Book an annual boiler service*. How to read your gas meter and convert this reading to kilowatt hours. moving business premises, Updates on We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. Again, this factor is prescribed in the above regulations. 10 replies 809 views. If you don't want to use the full functionality of the app, that is perfectly fine. No. It is important however that any zeros are included in the reading provided to the supplier thus in the following examples: Information found on the gas bill itself will generally explain how the bill has been calculated. To read the meter: press the 'display' or 'display select' button. What's my Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. How often do British Gas ask for meter readings? This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. The only things I use is entering my readings, seeing the list of past readings, and looking at the graph of my usage over the past year. Second, online account detailed view is not showing any meter reading history from before 07/12/2021 and after 16/02/2022 About us; Careers; British Gas Business; Hive Active Heating; Centrica PLC; The Source Blog; Information. If the pointer is directly over a number, write down that number and underline it. And our app is here to help you. Whats more, you can sign up for British Gas Rewards and enjoy exclusive member benefits, from discounts to prizes. On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. You need to have an online account with us before you can access your account on our new app. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. Below you can see the available methods of contacting British Gas to give your meter readings, both online and over the phone: Whether your smart meter isnt sending meter readings, it wont stop beeping, or your in-home display (IHD) has gone blank, it can be a pain when your smart meter stops being so smart. If youd like to apply for the Warm Home Discount, theres a dedicated application form that you can see below: For all other queries, you can call British Gas on 0333 202 9802, The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. Data privacy and security practices may vary based on your use, region, and age. The british gas apps are soo bad as is the website. Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. If you don't have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. The app only has electric data for February . Dont worry we wont send you spam or share your email address with anyone. and the app . If you have less than 1,000 in savings and . Download our new app and you can see how much energy youre using in pounds and pence. - Top up your smart pre-pay meter. 0333 202 9802. Together, they produce a 4- or 5- digit reading. Smart Meter - no data in British Gas App since mid Feb. 14 March 2022 at 10:30AM in Energy. If you have a traditional meter, it suggests submitting your meter reading on the app or online. You have rejected additional cookies. Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value. MPAN/MPRN/meter serial number? This helps us to provide our website to you for free as a customer. Divide by kWh conversion factor (3.6). Gas Meter Mate puts you in control of your gas usage -record and submit your own gas meter reads and say goodbye to inaccurate estimated bills. To read the meter: Write down the first 5 numbers shown from left to right. Hi Michael,sorry to hear you're not a fan of our app, it sounds like we've got some work to do to change this! If you don't do this, then yes it will show 0.00 (hardly inaccurate). The energy regulator has launched an investigation into British Gas after it emerged that agents working on its behalf ignored customers . Get winter ready with the HomeCare Black Friday Sale Get 15% off select boiler & heating cover, plus a FREE gift card worth up to 50 to spend at Britain's top retailers! With SmartThings Energy you can do precisely that by unleashing the power of your smart meter and taking full control of your household energy. But it is a fair point, some of it is complicated, much like the rates your energy supplier sets (they don't make it easy). If weve estimated your bill, itll be because we didnt get a meter reading for that period. Have a recent bill to hand to easily submit your energy meter reading. safety advice, Ways to Nicky Ward. write down the number from left to right. Balance is always incorrect by a very large amount over 10 in most cases. Not a business? Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. Sending regular meter readings is crucial to avoid your provider overestimating energy usage and overcharging you. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. We may receive a commission from selected partnered companies for the introduction of potential customers and business mentioned on this website. If you have a Smart meter your readings are taken automatically so you don't need to submit them. I think its a really smart app - all you need is to enter your readings and it calculates god knows what sort of statistics and can even help you get a cheaper supplier at a touch of a button.But its too complicated. all help topics, Larger business I really appreciate the app providing clear graph charts to show my energy and water usage over different periods of time. And our app is here to help you. I really regret switching and its only been a couple of days! bill, Energy bill Our Connections and Metering team can help. 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