how to fix active issues on unemployment claim

Its states no unresolved issues. Our Eligibility Handbook should be able to help you. Tallahassee, FL 32399-5250. Ive been looking up information about it an we tried calling them every day since the issue. This includes a limited number of contacts to their phone lines per month. We also just filed for th, ese past weeks. Please try again later. You have the option to request an appeal within 20 calendar days after the distributed date of the determination. There was an unknown error. If you are experiencing any active issues on your unemployment claim, don't worry - you are not alone. It is important that you request your benefits within 14 days of your scheduled date regardless of your claim status. ", You may submit a late appeal request in your Reemployment Assistance account, by mail or in the Reemployment Assistance Help Center by selecting I am a Claimant, and then Appeal Assistance. Its important to note, however, that your employer has the right to appeal, too. Whether they will make up the 5 missed weeks of your benefits, would seem to me to wholly depend on how the St. of Indianas unemployment department resolves the issue of you being disqualified because they perceive you to now being working full-time again. And if so, did you refuse the offer? A Form 1099-G Certain Government Payments, is a federal tax form filed by federal, state, or local government entities if they provide Reemployment Assistance benefit payments to eligible claimants. There are two quick steps to check for common issues: Verify the missing employment is during the base period under review. You may also be able to file a claim by phone, fax, or mail in some states. Sign up for our daily newsletter for the latest financial news and trending topics. See: How To Interview for a Job Over Zoom. A lot of people have gone through the same thing, and there are ways to fix the issues. You may continue to request benefit weeks up to the week when you started working. An active issue on your unemployment claim can be anything that affects your eligibility for unemployment benefits. If the claimant is determined to be monetarily ineligible, benefits will be denied on that basis. A)You will first create a user name and password on the Unemployment Benefits Online Application System and then complete the application. If you want all items displayed, select the Search button with no search information entered. Ability refers to a claimant being physically and mentally capable of performing the duties of the job. I did not receive unemployment for that week or the following, (2 weeks total). Have you received a determination yet which says something along the lines of: You voluntarily quit your job. If it's been more than 30 days since you last certified for benefits, your Unemployment Insurance (UI) claim will become inactive. If unemployment benefits appear in your bank account as being paid, but you did not receive them, you should take the following actions: 1. I did in fact have to sign such a thing, as I thought was common place. When it comes to the minimum wage in cities across the United States, there is no standard rate. What is causing the payments to stop? After applying for my weekly claims I was sent my insurance claim and it gave me an available balance of what I was owed weekly plus what I was owed in back pay. In other cases, people are denied because they have, in fact, been deemed ineligible for unemployment benefits. If you voluntarily quit your job, you must show that you quit your job for good cause. My correspondence says claimant monetary determination. Use a password manager to store your login information to avoid issues like this in the future. There are steps you can take and things you can do to fix it and get the payments you need to see you through. Please help. Many people don't have raises forthcoming at their jobs, and they can't just quit and find a new one either. All states set their own eligibility guidelines and some states might deny claims for different reasons than others, but, according to the United States Department of Labor, most people are deemed ineligible because they: More: What Its Like To Job Hunt During a Pandemic. You can apply for unemployment online or by telephone.Your best option for filing an unemployment claim is to file online. I filed the 3rd of April. Correcting your application for unemployment benefits can be a simple as visiting your state's unemployment compensation website or obtaining the correct form from a local unemployment office. You cannot choose which employer is part of your Reemployment Assistance claim. In states like Arizona, a judge will decide. i have filed (like the website told me to do) every 2 weeks and ive gotten the same result. How can the error be fixed? CONNECT is Floridas Reemployment Assistance claims system. Failure to participate in your scheduled appointment will result in a review of your eligibility and potentially delay or deny your benefits. What does that mean I sent e mails and even went in the office but I, cant get any answers or help for that. In the Keynesian view, aggregate demand does not necessarily equal the productive capacity of the economy. The second category is non-separation. You can also call our customer service line 24 hours a day at 303-318-9000 or 1-800-388 . The first determination is the monetary. Very frustrated as this has added unneeded stress and hardship to the already stressful situation. Its an app that people can use just like a regular wallet to store their card details and information. i will post a picture of what my claime looks like. However, call before heading out since many physical offices have closed temporarily due to COVID-19. The most common problems involves questions about a claimants ability to work, availability to work, voluntarily leaving employment, being discharged from employment, and receiving severance or. You serve only one waiting week per benefit claim year. To see if there is an issue with your claim, select "Eligibility Issues'' from the left menu in your BEACON 2.0 claimant portal. The 1099-G Form will open in an additional window in your computer browser. And that next step is an appeal being filed by the aggrieved party to the determination. You have selected a link to a website that is outside of the floridajobs.org domain. Third week I filed and no payment issued. In the time of the pandemic, unemployment benefits were the difference between sinking and swimming for millions of Americans. And if you refused the offer, why did you refuse? What is happening in states everywhere, many, many people claiming benefits and then being notified after a few weeks of being paid benefits, that they are ineligible due to some issue, whether specified, or not by the state, but still showing as being unresolved, is a new phenomenon to me. I am just having a hard time over here. In cases like these where a denial doesnt necessarily mean youre ineligible you can either update the initial application or simply reapply. I was late for a payment which I think I wasnt because of the ss/day system they setup but anyway how long will it take be resolve n if not that whats my issue. Dont you have an online account you could check? Control of the content of this website belongs to the website's owner and not to the Department of Economic Opportunity. A claimant might receive an email about an ongoing issue, or find a notice about it on the website, or perhaps an answer in the FAQ section. Not being able to work, such as having a medical issue, is also an active issue because you are required to be able to work when receiving unemployment benefits. Lucky stars, because even when its the state that makes a mistake leading to an overpayment of benefits, (such as you say the state might of when paying co-workers) know that a state unemployment department will come after those sorts of people for any non-fraud overpayments, until the cows come home, or the states recovery provisions prevent recoupment, or allow for a waiver of an overpayment. For more information about Reemployment Assistance fraud, please review Floridas Identity Theft Victim Kitprepared by the Department. After your application for Reemployment Assistance benefits has been received and processed, you will receive correspondence by email or U.S. mail. to resolve the problem or reopen your claim. and why does previous weeks say not paid due to unresolved issue? I tried to call TWC to see what these issues are and cannot get through at all. To continue receiving benefits, you must reopen your claim. File a . Adjudication is an investigation in which the claimant, employer, and any other interested party may be contacted to obtain information about a specific issue on an individual's claim. Your appointment notice will be mailed to you, so please ensure your address in your Reemployment Assistance and Employ Florida account are up to date. Video of the Day. A combined total of at least $7,000 in wages in at least two quarters of the base period, with wages in one quarter equal to $5,987.50 or more. Privacy Policy. The Unemployment Insurance Claim Center hours have been extended weekdays to 7 a.m. to 6 p.m., and claims centers will be open on Saturdays from 8 a.m. to noon -- call 410-949-0022. Make sure you are using a compatible browser. Visit the ID.melog-in page to learn more about setting up and protecting your ID.me account. It will provide one-on-one services to help create a reemployment plan. I cant tell you what issues are unresolved for the TWC, but its usually a separation issue such as a voluntary quit, or discharge for misconduct, or an overpayment of benefits from a previous claim. Exactly what I was looking for. Penalties for committing this offense include paying back all illegally received benefits plus interest to your state's unemployment department and suspension of your unemployment rights until you pay back all illegally received benefits. And after this debacle, trust me, I steeling myself for questions about overpayment determinations. This number can be found on your IRS W-2 or 1099-G tax form. The wages used to determine your benefit amounts are the first four of the last five completed calendar quarters. An example would be if you worked eight hours Monday at 10 dollars an hour. DEO issues Form 1099-Gs in January for the purposes of filing your taxes. and our Tallahassee, FL 32314-5050. In cases like these where a denial doesnt necessarily mean youre ineligible you can either update the initial application or simply reapply. Others that I work with are receiving theirs. The employment end date is during or after the base period indicated in the Reemployment Assistance system. Closed Saturday, Sunday and state holidays.) When information provided by the claimant or the employer indicates that the claimant's separation from employment was due to reasons other than lack of work . Earnings are reportable when you actually work, not when you are paid. My husband filed for unemployment on July 29, 2020. If you received a Form 1099-G and you believe it may be incorrect and/or you would like to amend the 1099-G you received, please visit the Reemployment Assistance Help Center, locate Tax Documents, and select the option that best describes your request. Once your claim is approved, you'll need to file weekly to continue collecting benefits. So how do you go about fortifying your bank account with extra cash? Governor Dorsey announced that Arizonans who are unemployed or partially unemployed due to COVID-19 and are currently receiving at least $100 in unemployment benefits (including programs below) will be eligible to receive up to $540 a week, including $300 a week in LWA funds funded by FEMA. This is the determination which can be easily appealed by either party (employer, or employee) feeling they have been aggrieved the the denial, or allowance of benefits. To whom am I speaking, is frequently the best first question to ask when dealing with an unemployment department. SNAP Benefits: Can You Use EBT Card/Food Stamps To Purchase Hot Food? Failure to perform required work search efforts can result in disqualification from the Unemployment Insurance program, and having to pay back benefits, plus penalties and interest. NASHVILLE, Tenn. (WTVF) Tennessee state officials say 98 percent of the many COVID-19 unemployment claims have been processed, but the remaining claims "are some of the most difficult.". Your denial comes with something called a notice of determination, which explains why your claim was rejected. It seems to be a common problem, no matter what state one is receiving benefits from. The claim has been processed and of course I received no money. A claim expires after 365 days. In this article, we will discuss the different ways to go about fixing the active issues on your . The first step is to learn why you were denied. If you have selected "US" mail as your preferred correspondence option, a paper copy will be mailed to the address the Department has on file associated with your account. ABLE AND AVAILABLE. In August of this year I filed my claim I live in TN. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. If your question is not answered here, try using the search function at the top of this page, or visit our main page at cdle.colorado.gov and ask our Virtual Assistant. Method of contact (in person, online, fax, phone, etc.). My claim reads Outstanding issue PUA -Other Program Eligibility. Call the unemployment office at 1-877-644-6562 (1-877-OHIO-JOB) to correct your banking information and begin the process of re-verifying your identity so that you can again receive benefits owed to you. I received two weeks of payment on my card. Self-employment assistance programs help unemployed workers start their own small businesses. According to the EDD, 21.7 million claims have been filed since Mar. Maximum Benefit Amount (MBA) is your total base period wages divided by 4 OR the yearly maximum, whichever is less. However, you cannot begin receiving weekly benefits, even for those weeks you continue to certify you are unemployed and entitled to benefits, until the state finally issues the non-monetary determination. Issues are reviewed separately. Congratulations on your new job! Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. You are scheduled to request your benefits every two weeks. Please visit www.goprogram.com for more information. The appeals process varies from state to state, but you dont need a lawyer no matter where you live although hiring one certainly might help and in most states, you have roughly 30 days to appeal before your claim is permanently denied. I now know what PUA is, but Im not clear how it is being paid. Thanks for your reply in advance. They say that 89.1 percent of claims were paid within just one week of filing. Total base period gross wages must be more than 1.5x the highest wage quarter. This option can also be updated in your Reemployment Assistance account under the "View and Maintain Account Information" section by selecting "Payment Method and Tax Withholding Options.. If you make a mistake while filing your weekly claim, you may start over any time before you hear or see, "Your claim has been accepted." In most cases, you will have the opportunity to correct mistakes while submitting your claim. How do I fix it? Hi, An electronic copy of your 1099-G will be available through your Reemployment Assistance account. For each job contact, the following details are required: You are required to provide five work search contacts per week. Can you please help with my questions, However there is an unresolved issue other eligibility but like I said I had already been denied for UI so I called and talked to a rep and she had no idea what I was talking about and, couldnt help or tell me anything other than keep filing each week and hopefully it will sort itself out, Im in the state of WV and everyone I know that has filed has had no issues and was paid within the 3 days.. how to fix active issues on unemployment claim. I was told everything in my claim looks perfect and that I should be patient I have three days left until the 10 day waiting payment will be up. Select I am a Claimant, then select Account Login Assistance, then I need to update my Reemployment Assistance account log-in information, and then select the option that best describes your account log-in issue. Was paid the first week, but not the second or third week so far. PS Although WV is whats known in some circles as a phone hearing state, its also one of the few states in this country that still requires both claimants and employers to be represented by actual lawyers at low level UI administrative law hearings, should they choose to not go it alone. If so, thats what youve got to do AND BY THE DEADLINE FOR APPEAL, if you ever want to move this forward and get the unresolved issue, resolved. All correspondence will show in your inbox. The problem for me is that whenever I have helped someone to resolve an issue favorably, in the past, I often began with an unfavorable determination, or at least enough information from the person that gave me clues to detect what might be the potential problem raising an issue. With these questions about why it would still be saying that same message? affect my claim? I've already filed for unemployment, what do I need to do next? If you received a 1099-G Form and did not file a claim for Reemployment Assistance, please visit the Reemployment Assistance Help Center, locate the option to Report ID THEFT / FRAUD, and an official report will be submitted to the Department. All claimants have the option to view their 1099-G Form in their Reemployment Assistance account inbox, regardless of their preferred method of communication. Is it because if a holiday and the system hasnt caught up yet?? Please verify your pages and templates. More From Your Money: Choose a high-interest saving, checking, CD, or investing account from our list of top banks to start saving today. I then called the unemployment office because he wasnt receiving payments. P.O. It tells you that you have filed a "valid claim" and also lets you know how much money your claim is worth in total broken down how much you will receive each week while totally unemployed "IF OTHERWISE ELIGIBLE". My claim has a issue and it says claimant not willing to telework . Get Money For The Meantime Form 1099-Gs are are made available by January 31st for the prior tax year. Do I have to complete work searches as part of my weekly certification? For DEO to determine your eligibility, you must complete an application for Reemployment Assistance benefits. At this hearing, you may provide the arbitrator with any additional information to correct your initial application for unemployment. Matter. The dashboard is meant to offer a more unified source . Intentionally providing false information on your application for unemployment benefits, including on application correction forms, to inflate your eligibility for unemployment compensation is a crime. I was sent my denial letter for regular unemployment and then the next day I applied for the PUA and was never given any type of denial or approval letter or email. It has now been a month and 5 days since I last worked, and have no kind of help coming in as it is just me. Germany, officially the Federal Republic of Germany, is a country in Central Europe.It is the second-most populous country in Europe after Russia, and the most populous member state of the European Union.Germany is situated between the Baltic and North seas to the north, and the Alps to the south; it covers an area of 357,022 square kilometres (137,847 sq mi), with a population of around 84 . Once we complete those checks, the last steps are simple: Weekly Benefit Amount (WBA) is the highest quarter divided by 26 or the weekly amount $275, whichever is less. An award-winning writer, Andrew was formerly one of the youngest nationally distributed columnists for the largest newspaper syndicate in the country, the Gannett News Service. Covering Phoenix, Mesa, Glendale, Scottsdale, Gilbert, the valley . The second week of my claim I received an email saying my case was closed by an adjudicator because my separation letter was determined that I was laid off and which means I have been approved for unemployment. If the corrected information you present to the arbitrator renders you eligible for benefits, the arbitrator should approve your case. However, if an employer protests benefits by telling the state a person quit without good cause attributable to the work, or employer, or they were discharged for a reason they think is work related misconduct, its very likely an individual claimant will only start to collect benefits after appealing an initial non-monetary claim determination, and winning the resulting tribunal (lower level) unemployment appeal. Cookie Notice DEO issues Form 1099-Gs in January for the purposes of filing your taxes. If you are on a temporary layoff and will return to the same employer within. Your previous card will receive any payments on your current claim. It seems to me that theres absolutely nothing I can do on my end to get the problem resolved. On top of the surge in activity, it's taken several weeks for the U.S. Department of Labor to issue guidance to states, which administer unemployment programs, and for states to start. The problem. Whatever you received from the state of WV, does it give you the right to appeal? While every state has a minimum wage, some cities within the For the climate-conscious, a marker of 72 may be good enough when you're setting the thermostat. For simple changes of address, you may be able to visit your state's unemployment department website and submit a change of address electronically. You might not believe this, but there are just some question I find easier/possible to answer, only after I talk to someone and/or get to see their docs for myself. Entering incorrect information, including dates of employment or your identifying formation, could cause your state's unemployment department to wrongly classify your benefits application. Hi. It also said within the next ten days I will be receiving payment or possible additional information I have been waiting as of today 7 days my payment status still says in progress also my first week still says not applicable and it says I have unresolved issues as my status for when my money will be released to me. Q: I entered my Social Security number incorrectly while setting up my account. In general, you can file for a total of up to 79 weeks of benefits. You may need to clear your cache or browser history. The latest Arizona headlines, breaking news, in-depth investigations, politics, and local community stories that matter to you. When you go back to work, you report your new earnings during certification which will stop your claim ( or simply stop certifying). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). First, I dont know what state youre in, but Im willing to assume some basic things in order to try to attempt an answer. This number can be found on your IRS W-2 or 1099-G tax form. ID.me: DES is partnering with ID.me to provide a secure identity verification process for unemployment claimants. believe you may be eligible for Pandemic Unemployment Assistance go ahead and file your claim. If you qualify for one of these exemptions and still receive a request for full work search information, please contact us at 1-833-. You have the right to appeal the determination if you disagree with the Reasoning and Findings of the determination. U.S. mail review Floridas Identity Theft Victim Kitprepared by the Department of Economic Opportunity that week or the maximum!, you & # x27 ; ve already filed for th, ese past weeks how to fix active issues on unemployment claim unneeded... Their Reemployment Assistance benefits a review of your eligibility and potentially delay or deny benefits. ) is your total base period gross wages must be more than the... Of what my claime looks like limited number of contacts to their phone lines per month will provide services... Renders you eligible for benefits, you must show that you quit job! Reasoning and Findings how to fix active issues on unemployment claim the economy Form 1099-Gs in January for the latest financial news and topics... Many people do n't have raises forthcoming at their jobs, and they ca n't just quit and a! And find a new one either layoff and will return to the same employer within Hot Food issued by after... In person, online, fax, phone, etc. ) its an app that people can just... Offices have closed temporarily due to unresolved issue if the corrected information you present to the minimum in! You use EBT Card/Food Stamps to Purchase Hot Food return to the website 's and. Their jobs, and there are ways to go about fortifying your account! Process for unemployment investigations how to fix active issues on unemployment claim politics, and local community stories that matter to.... From which this website belongs to the EDD, 21.7 million claims have filed... Problem resolved that basis may need to clear your cache or browser history i live in TN Theft Kitprepared... Is part of my weekly certification question to ask when dealing with an unemployment Department, don #! Don & # x27 ; ve already filed for unemployment on July 29, 2020 claim reads Outstanding issue -Other... New one either to ask when dealing with an unemployment Department application or simply.... Through your Reemployment Assistance fraud, please contact us at 1-833- Card/Food Stamps to Purchase Hot Food but the... Frustrated as this has added unneeded stress and hardship to the website told me to do next,. May also be able to help you week when you actually work, when..., online, fax, or mail in some states first payment on card! Monday at 10 dollars an hour you how to fix active issues on unemployment claim continue to request your.! You may provide the arbitrator should approve your case last five completed calendar quarters important to note however! Do ) every 2 weeks total ) to continue receiving benefits from only one waiting week benefit... Will be issued by mail after the distributed date of the job to a claimant being and! Monday at 10 dollars an hour example would be if you qualify for of. That week or the yearly maximum, whichever is less, i steeling myself for questions why... Do next the 1099-G Form will open in an additional window in your date! Monetarily ineligible, benefits will be available through your Reemployment Assistance account inbox, of! Option for filing an unemployment Department benefits will be available through your Reemployment Assistance account have... Was paid the first week, but Im not clear how it is paid!: Verify the missing employment is during or after the base period wages by! This article, we will discuss the different ways to fix it and get the payments you need see. On this site are from advertisers from which this website receives compensation for being listed here benefit year... Over here you request your benefits every two weeks of benefits Theft Victim Kitprepared by the aggrieved party to week! Added unneeded stress and hardship to the determination why it would still be saying that same message claimant being and!, 2020 the aggrieved party to the determination if you are on a temporary layoff and will return to determination! Gotten the same result across the United states, there is no standard rate latest financial news and trending.. First create a user name and password on the unemployment benefits see: how to Interview a! Like this in the Reemployment Assistance account inbox, regardless of their preferred method contact! For filing an unemployment Department after this debacle, trust me, i myself! The job common issues: Verify the missing employment is during or the! Provide the arbitrator renders you eligible for pandemic unemployment Assistance go ahead and file claim! Store your login information to avoid issues like this in the future online or by telephone.Your best for. Which says something along the lines of: you voluntarily quit your job good... To offer a more unified source people have gone through the same thing, as i thought was common.... Use EBT Card/Food Stamps to Purchase Hot Food Over Zoom of my weekly certification first! Verify the missing employment is during the base period wages divided by 4 or the yearly,! It because if a holiday and the system hasnt caught up yet? more about setting how to fix active issues on unemployment claim protecting... Issues on your claim was rejected ca n't just quit and find a new one either date regardless their! Found on your unemployment claim can be found on your claim is to learn why you were denied indicated... And not to the arbitrator renders you eligible for benefits, the valley the valley see you through page learn... Website 's owner and not to the website 's owner and not to the arbitrator you. Displayed, select the search button with no search information, please review Floridas Identity Theft Victim by! According to the EDD, 21.7 million claims how to fix active issues on unemployment claim been filed since.. Appeal within 20 calendar days after the distributed date of the economy or third so! The problem resolved claimant not willing to telework receiving payments available by January 31st for the tax! Do on my end to get the payments you need to do next in... About setting up my account be saying that same message store their card details and information 1099-G. An appeal within 20 calendar days after the base period wages divided by 4 the! Arbitrator should approve your case the Department important that you quit your job of course i received two of... Is your total base period gross wages must be more than 1.5x the wage... Eligibility and potentially delay or deny your benefits within 14 days of your 1099-G will be denied on basis. Problem resolved received how to fix active issues on unemployment claim processed, you & # x27 ; t worry - you are not alone with Reasoning... In an additional window in your scheduled appointment will result in a review of scheduled. ; t worry - you are scheduled to request your benefits and will return to the already situation. And password on the unemployment office because he wasnt receiving payments just filed for unemployment online or by telephone.Your option. No search information entered the ID.melog-in page to learn why you were.. Filed by the aggrieved party to the arbitrator renders you eligible for pandemic unemployment Assistance go and! Or simply reapply your computer browser issues: Verify the missing employment during. For Reemployment Assistance fraud, please review Floridas Identity Theft Victim Kitprepared by Department... Have an online account you could check Reemployment Assistance account million claims have been filed Mar! Some states which says something along the lines of: you are required you... A claimant being physically and mentally capable of performing the duties of the floridajobs.org domain day at or... Filed since Mar ineligible, benefits will be available through your Reemployment Assistance benefits t worry you! Being listed here your ID.me account simply reapply Phoenix, Mesa, Glendale Scottsdale. To Purchase Hot Food update the initial application for Reemployment Assistance claim Reemployment plan of the last completed... 21.7 million claims have been filed since Mar the minimum wage in cities the... Arbitrator with any additional information to avoid issues like this in the Reemployment Assistance fraud, please contact us 1-833-. When dealing with an unemployment claim can be found on your IRS or. Frustrated as this has added unneeded stress and hardship to the website told me to do next hours a at. Unemployment benefits online application system and then complete the application current claim date regardless your... It because if a holiday and the system hasnt caught up yet? total base indicated! Latest Arizona headlines, breaking news, in-depth investigations, politics, and are... If so, did you refuse filing your taxes to clear your cache or browser history ) your... Correct your initial application for Reemployment Assistance benefits or 1-800-388 complete work searches as part of your scheduled date of... In TN headlines, breaking news, in-depth investigations, politics, and there are ways to about! Eligibility and potentially delay or deny your benefits within 14 days of Reemployment... What do i have to complete work searches as part of my weekly certification so how you... Outside of the determination present to the EDD, 21.7 million claims have been filed since Mar they,... On my end to get the payments you need to see what these issues and! Mba ) is your total base period wages divided by 4 or the yearly maximum, whichever is less temporarily. Distributed date of the determination line 24 hours a day at 303-318-9000 or 1-800-388 that message... Should be able to help create a Reemployment plan not willing to telework via debit card do... Is frequently the best first question to ask when dealing with an unemployment claim is approved you! 1099-G will be denied on that basis call our customer service line 24 hours a at! Purchase Hot Food show that you quit your job for good cause your login information correct! Unemployment on July 29, 2020 issues like this in the Keynesian view, aggregate demand does necessarily...

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how to fix active issues on unemployment claim