*Services and facilities exclusive for Privilege Club members We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. I am not complaining about noise from night shows or pool activities; that is an expected occurrence. This meant that the holiday offered plenty of variety. This is a large resort and trolleys where always available for those that needed rides to get from one place to another.The ala cart restaurants were very good but so was the main buffet.. We flew air transit and I cannot say enough good things about them. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. Their aim is not to let you go away to think about it so they will offer a free week at any Bahia Resort and if they think you are still hesitant they will up it to 2 weeks all inclusive (only over certain months and to be used within 18 months) We finally fell for it and signed a 10yr package appx 14,000 US Dollars 11,200 Sterling but with the knowledge that we had the option to cancel and receive full refund within 5 days as stated in the contract. We can say, however, that we are still in love with Mexico! Dear Guest,On behalf the management and all our staff, we would like to send you our warmest appreciation for choosing to be guest in our resort.We are glad to know that you have enjoyed our facilities and the service that was provided during your stay. The staff is wonderful. more. See more ideas about akumal, bahia, vacation club. Lock in the lowest price from these sites. No but only because there are so many other places to stay. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. HOWEVER, there were things that we did not like and we will not be returning. The stay at the luxury Akulmal allowed optional complete service to all other 3 which made a huge resort if you like big. The only average dinner was at Oasis which looks like it is still finding its identity but was the only a la carte available that day-Quick access from our room to and from the beach though we did not have an 'oceanview' room.-Top shelf unlimited tequila!-Oscar at the Akumal bell deskFrankly, if you aren't enjoying yourself here, you shouldn't travel. Create new account. Remember to contact us at: info.akumal@bahia-principe.com on your next visit! . We were also surprised that so many of the restaurants were big glass boxes and that there were very few outdoor eating experiences (1).This is a very negative review and I have never written one like this before. Services subject to change without prior notice. Club Carts*. Bahia Principe Grand Tulum: GBP Tulum Sept 2016 #45 - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Luxury is an over exaggeration!! Also, thank you for pointing out the areas you believe we should reassess, rest assured all your observations will be forwarded to Management. We always seemed to have two or three groups sitting close by in any outside area at all times.Much of what I read in reviews was true. What can I say? Check in was prompt, butler service was at our room to check on us daily. or. Services, Activities and Entertainment: Privilege Lounge*. Pool MORE INFO. Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. Tripadvisor performs checks on reviews. We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. The flavours made it superb and am dreading going back to what we get here in the UK once Tesco have removed all taste.Entertainment. In reply we pointed to the 5 day full refund cancellation written in the Contract where it does not mention refunding only part of the initial payment. Cant wait to go back.More, Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.Positive comments always motivate the staff to provide excellent service.It is rewarding for us to know what you spent a wonderful days of holidays in the resort, we will be happy to forward your comments to our colleagues in the Privilege Club.Thank you once again for your choice and we are looking forward to your next visit in order to repeat this very nice experience :)If you need any further assistance regarding the Hotel's services do not hesitate to contact us at: info.akumal@bahia-principe.com Best regards,Estefana DelgadoLuxury Bahia Principe Akumal, We paid an extra 500 for a room in the adult only section.we arrived all great then got to our room well the only view for the extra money is a wall and access road for one of the restaurants we are very disappointed. Family-friendly Privilege Beach at BP Grand Tulum*. This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. Book Bahia Principe Luxury Sian Ka'an, Akumal on Tripadvisor: See 9,501 traveller reviews, 12,936 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. A true 5 * resort, I definitely recommend. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition, the Privilege Travel portal, which gives our members access to a range of hotels, cruises, car rentals, and leisure and entertainment activities around the world. HOWEVER, there were things that we did not like and we will not be returning. . I had a leaking AC and a broken phone. They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Water was well stocked as requested. Cant wait to go back. Extra points per night for bookings made via www.bahia-principe.com or our call centre. Much of what I read in reviews was true. Suites beautiful everything there you needed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. everything is good, but in the room you can feel damp, sheets in the bed is wet, clother dry few days is the bathroom there is a mold! Its such a shame. If you have the time go to the Akumal Animal Sanctuary - they are doing a great job of rescuing animals and the tour is great and very interactive. Bahia Principe Luxury Akumal: Very good service and amenities - See 13,358 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. I think they do enjoy their work, but do tip everybody who you think is worth it. Rooms were cleaned spotless every day. It was not a pleasant experience. The 90 mins turns into 4hrs. The Privilege Bar on the Privilege Beach also played music at all times. Now HK$2,605 (Was HK$3,091) on Tripadvisor: Bahia Principe Luxury Akumal, Akumal. Reljate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. Bahia Principe Luxury Bouganville. In all we were spoken to by 9-10 different people.Bahia Privilege Club WARNING.If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE.The 90 mins turns into 4hrs.You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating.From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor.Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES.They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. 130. !seaweed !! Sol Cayo Coco - Cuba. The hotel offers a wide variety of facilities and services created for the whole family, featuring exclusive adult-only areas. Its nce to hear the birds. This was our fifth stay at the complex since 2009, first since 2013 with the other four stays being at the GBP Coba for which I have posted previous reviews for. I don't know how many times we would settle in to a quiet area only to have the music start. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. Our experience with Bahia Principe has been phenomenal whether its in Samana (Cayo Levantado), Dominican Republic or in Akumal, Mexico. even complained to be told they didn't have any! We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. Experience the Riviera Maya like never before, with a tropical cocktail in hand. As well, this is the beach area for two of the other three resorts leading to very heavy use. The rooms are big and had a lounge and a stocked minibar. Great girls get away. Visiting the sister hotels, added bonus. Bahia Privilege Club WARNING. We went with our friends who are seasoned resort travelers and we were curious how this Grand Bahia compared to other resorts (we have only been here). and we would have to go off site. We actually found that while the bookable restaurants were really good, the same could be said of the buffets. more. Free parking. 140. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. Bahia Principe Grand Tulum: Wow What a Vacation !!! Your evaluation is of special importance and please be assured that we have shared your feedback with the rest of the team.We hope to have the opportunity to welcome you again in the future.Our Best regardsGeraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. Our room was lovely and comfortable. Dear guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal Don Pablo Collection.We appreciate the time that you disposed to share your valuable feedback with us.We have sent this information to every Department Involved so necessary measures can be taken to guarantee our guest's satisfaction. The place is beautiful and well maintained. Would we go back? Well done! The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. Pool MORE INFO. In all we were spoken to by 9-10 different people. Del Sol Beachfront Hotel and Condominiums. Areas with dynamic games, for resting and interacting are also available for the eldest children at the Teens Club, found only a few steps away from the Privilege Lounge and the Privilege Beach. We were not the only guests to experience this.Lack of umbrellas, your room should have one! This is the first time we used it and all our regrets evaporated instantly. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. This music boomed from the pool areas and bars onto the beach. ake a mask and snorkel, lots of pretty fish in the warm waters.The beach bars are well placed and staff do take orders.Staff. One luxury Hotel asked if we could fwd them a screenshot showing where they were listed as they werent aware of this.After thinking about it over the next couple of days and doing some online checks (which we should have done prior to attending - our error) we decided to cancel and returned to their office within the 5 day cooling period.What a completely different reception we received.The initial salesman tried hard to convince us that we shouldnt cancel as it was such a great package. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. We got a taxi which cost about 10 dollars and although uts about 65 dollars to get in all the money raised is to provide better facilities for the animals. They have an adults only section and its very quiet. We hope to welcome you soon for your next time to continue enjoying our warm attention. My husband and I spent two weeks there staying in the adults only block (83). They told us it is an extremely nice resort, great food and service. Every restaurant that we ate in was lovely and we had no trouble booking the restaurants through the concierge and through the Bahia app. Staff was exceptional, service excellent, & accommodations were beautiful. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The 40 Dollar voucher offered to attend is not worth wasting a morning of your Holiday for.Although we compared a full 2 week holiday package with a UK Travel Company which was nearly 1000 cheaper than going through the Timeshare Club, this may not be the case for Americans and Canadian who tend to pay more than us via Travel Companies. Aircon worked very well. One rainy day we went back to our room to sit on the balcony only to be faced with an incessant boom. Review tags are currently only available for English language reviews. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. the staff work so hard and are so friendly, The food is everything you could wish for and everything is so clean ,The small extra thought of detail has gone on to so many things, The pools are beautiful even in a shower of rain. The only thing I could have every single day at the buffet is omelette for breakfast and pasta for lunch and pizza for dinner.I cant stand one more day here so I had ended my vacation early despite I had booked a seven day vacation. Waterslides and themed swimming pools the Zama Fun Park an the oasis for young children and the young at heart to cool off. I wish I had heard of these things before booking and hope it will help others with tastes similar to ours.More, Dear guest,We would like to thank you for taking the time to write us your comments about your stay in Luxury Bahia Principe Akumal Don Pablo Collection.Thank you for letting us know your observation which are very valuable for our work team, be sure we are committed to improve the areas needed to guarantee the entire satisfaction of our future clients. Activities include three swimming pools, the beach, a kids' mini club for children ages 4 to 11, a teen club for children ages 11 to 16, a children's water pa View Hotel . Please see our partners for more details. Everything from check in, to food, to the room, staff and location is a 10/10! The wardrobe smelt of cat urine and made our clothes stink vile!! Bahia Principe Grand Coba, Akumal: See 16,905 traveller reviews, 19,666 photos, and cheap rates for Bahia Principe Grand Coba, ranked #16 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. Tiles were broken in the room around the table and under the bed!! Great drinks selection with premium brands such as Hennessy and grey goose. The place is beautiful and well maintained. On the positive side it was beautiful to walk along the waterfront and the waves outside of the protected areas were wonderful. Seasons Savings: Gift Yourself Another Vacation. However. Not now. The rooms are very clean - some are outdated so if you dont care about that then youll have no problem! Tiles in the bathroom were a little slippery. Because of him I felt I could sleep on a night when she was out, so thank you. I was at the beach all the time as the main pool is just constantly loud for me but great for more the party people or people who like that atmosphere. Services, Activities and Entertainment: Privilege Lounge*. Rooms. All the services to coordinate your vacation at a click's distance. I personally think just a shower in the place of the bath will make it spacious. We used Akuall buffet the most as iit had the airconditioning, but Sian Kahn had a gala night on Saturday and lobster and prawns ( US Shrimps) that were cooked to perfection.The Akumal resort is well placed next to the ocean, the beaches are clean, plenty of loungers under shade on the beach and pool areas and we would go down around 9am after breakfast and most of the front row loungers were not booked by those out at the crack of dawn to place their towels on. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. MY BAHIA PRINCIPE LEVELS AND BENEFITS. Recapping on the presentation I concluded there was no other people who had signed up it was members of their team clapping as part of the ploy to get us to sign.After the event I contacted some of their listed Hotels in Scotland to find there was no guarantee and its highly unlikely that you would get a 3-5 day break at the price stated. 150. Themed nights for dinner in the buffet served along with many other options also. Club Carts*. Some services may be subject to additional charges, 2023 Privilege Club ~ Vacation as you are, Family-friendly Privilege Beach at BP Grand Tulum*, Adult-only Privilege Beach at BP Luxury Akumal*. We took plenty of $1 bills to tip with as every person we spoke to was so so nice and welcoming and deserved tips. Bahia Principe Luxury Cayo Levantado. If you are planning your vacation at the Bahia Principe Riviera Maya, the choice is yours to delight in family-friendly wholesome experiences at the Privilege Beach in Bahia Principe Tulum or indulge in a chic and sophisticated ambiance at the adult-only Privilege Beach nearby Bahia Principe Luxury Akumal. The rooms are always spotless! See more of Privilege Club on Facebook. Taxes and fees that are shown are estimates only. They also said they will decorate the room. Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. The buffet has the same thing everyday and its not vegetarian friendly at all. 2023 Privilege Club ~ Vacation as you are. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Stayed here for Christmas and New year 2015-16. ***It was a good move****We had butler service however I was not sure how to use it. Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. We were also shocked to find that the restaurants we went to were actually half buffet, you had to serve yourself appetizers and desserts - not a true dining experience. The room on arrival smelt musty and was very off putting!! We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. Overall it was an amazing holiday and we will definitely be returning!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It was a puzzle. Amongst the many Privilege Club benefits our members enjoy include exclusive areas like the Privilege Lounge, complete with a serviced bar and many other perks. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. Others found the sales pitches very annoying. Bahia Principe Grand Cayacoa. Be nice to the staff, respect them and treat them well--they will give you all the privileges and smiles you need." Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! We only stay at 5 star resorts and I have to say this was our best so far. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Be sure to tag your vacation posts on social media with #VacationAsYouAre, and dont forget to follow us on Instagram and Facebook. Clean towels twice a day, minibar restocked daily, turndown service all make it that little bit more special. We had no trouble getting sunbeds on the beach even though we were having a leisurely breakfast and not getting there til 10ish. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. See more ideas about Akumal, Bahia, vacation Club resorts and I to! Your room should have one only to be told they did n't any! 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