I returned to the store where I purchased the earrings with the gift receipt and the original receipt in hand and was refused any refund or exchange because I had cut off the bar-code before wrapping the gift. If quality of a product is the issue, Ross should honor their exchange policy for a full refund. When I finally tried on the dress at home the tag was missing. THINK ABOUT IT PPL. He tried them on in store and liked them but when he wore them outside they were not as comfortable. I bought something from Ross and it didn't fit unfortunately, I had a family emergency and had to leave town for about 2 and a half weeks. I sent him inside to return it literally 2 mins after I bought it and the Same 2 woman refused to refund the bottle of cologne stating that they don't refund cologne. It took her two minutes to get my receipt number. Tjmax will give you cash back even if you buy your items with a debit card, but Ross does not. She says "I know you didn't wear them but that's our policy". Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. I wasn't looking, but I stumbled across a beautiful roomy hot pink purse that was both vegan, led-free, and only $19.99! I just tried to return an item that I was sure I would wear but after I removed the tags in decided not to keep them. Unfortunate cause i did love the original patterns of the curtains i returned. 5 days and I had a receipt. I'd prefer to pay more, shop major dept. She answered, "yes", I have the receipt and tags are on the dress. Anyway, they told me they could not take back liquids. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real 2: Price Ticket removal. @Deanna James; You have to get it back how you paid for it. Look people everyone knows you need a receipt to returns things to most stores and that tags should be on them. After the 30-day mark, you may be able to get store credit if you have a receipt, but a full refund is off the table. I tried to return items bought for my daughters room makeover. I am sitting here reading some of the most ridiculous complaints from people. Its called override etc. You should have no problem if the rreturned item is still new. 3. Credit card/debit card refunds depend on your bank. And I'm pretty sure that if it wasn't for everything being so cheap in there that y'all would have no business whatsoever cause no one is pleasant in there at all they its very uncomfortable they make u feel rushed and like ur doing something wrong when u are not. I do not like the shoes, they do not fit; even though it says 51/2. How does the store know if something is washed, unless you tell them you washed it? I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. 2. To just get my money back?! It's like "Thanks for your money, now f*ck off! The cashier took the item without any questions and made the return. This information will prove to speed up your process. What is going on. I go back to shopping and when I check out, it's with one of the people that helped with my return. Our expert guidance can make your life a little easier during this time. The Ross return policy is 30 days, allowing customers to bring their items back to the store. Looking ahead, Ross plans to open 100 new stores in 2022, and it's aiming for 2,400 Ross Dress for Less and 600 dd's Discounts outposts to launch over time. You can ask for a different color or size of the product but they may not allow a different product in exchange. I don't think this is legal especially when a customer has the receipt and it's returned within 30 days (under 24 hours in my case). I tried to find something to buy for the amount of 23.00 dollars could not find anything. Why can't Ross honor a legitimate mistake. Did not realize they did not give me my senior discount until next day, I loaded everything in car and went back to same store. While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. She took one look at it (it was slightly faded) and proceeded loudly to give me a lesson on what I should have done to the receipt. So I was wondering if I could go back to the Ross I bought it from to exchange it for a bigger size? It even gave a terminal information. Thank you. 1) check you stuff out see if there are major flaws I said no problem. So bad quality!!!!! 1. if you try to return any item over a year in original condition with tags and receipt, we can take it back. 5. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. In case of receipt return, you may get a full refund based on your return. The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. What can you tell the job seeker about Ross Stores's Bereavement Leave? Find Grated, Shredded, & Hard Cheese. Just a few days before Christmas I spent $1,500 in Ross located in Sausalito California. I went to return it 2 days later, and they would not allow me. (Need to change that). This link will open in a new window. As I recall all the numerous years I've shopped there they have not compared my tag and size when I make my purchases but yet they are quick to give me a hard time when I wish to return their item. She opened the gift on Christmas and excitedly asked to try them on. Isn't that your job? I have been waiting 10 minutes and she just walked in. Is this Some of our partners may process your data as a part of their legitimate business interest without asking for consent. I don't care about the $1.11 necessarily, however if it was much more than that I probably would. Response was yes they should but sorry. Associates returns must be done with a receipt. All the basic conditions of Ross return policy also apply to holiday returns. During this time of Xenophobia, I felt uneasy by this encounter wondering if ROSS has issued special instructions for dealing with immigrants. Returns at Ross are super easy if you stick to their company policies. I wish and pray for that company's sake (bc they are the very few SMART retailers of whom do not offer online shopping which in turn is all returned to that customers "closest store"& comes off thet individualnstores goal for that day, wk, or month. By using the Site, you agree to the terms and conditions of this Policy. I also explained that I loose these papers easily. First of allits quite amazing how when a store(&or restaurant) has an outstanding, upbeat, kind hearted FANTASTIC personalitythen if that "upbeat mgr", of whom all customers&staff, happy after he/she got transferred the pgh mills locationnumbers up, shrink way down, could run that store in his sleep (which I was a full time front end supervisor of whom trained new ppl, worked in loss prevention or the shipment areas of the store) so we mgt worked hand in hand. Disappointed. ross dress for less bereavement policy I feel like they took advantage of her. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Well, perhaps it . gifts for Christmas often do not come with a receipt. Can I exchange to items for one item if not used or worn? I purchased over $225 dollars work of shoes and other merchandise on 10/23/20. U get what u pay forwas the very last two companies ( not one being rose obviously) the ONLY PPL WHO BELIEVE THIS??? You dont need a tag either but you will need your Id for all returns. I been buying tennis shoes from Ross for about 9 years I never had to take anything back. Ross Dress for Less is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. The workers must not wear revealing or loose clothes. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. Return policy just not right!! . I have the transaction in my bank account and just want my money back! (ridiculous & unnecessary). If I don't have the receipt, can I get store credit? Their policies are clearly stated on the back of their receipts. We had a receipt, all item's tags and ID. 2y. ross dress for less bereavement policy. Why? E-Book Overview Managerial Communication, 5e by Geraldine Hynes focuses on skills and strategies that managers need in today's workplace. they should over ride. $7.00, paid with check. I asked. No MORE good quality and forget about cotton ones. Your email address will not be published. Nathan's voice! I bought a nice flowy cover and I don't really find it appealing anymore. We proudly support organizations that build strong communities. It was purchased on 12/24 and returned on 12/26. My receipt showed a sales tax of $3.23. Ross Return Policy For Jewelry, Swimwear, and Lingerie. If the items you are returning are worn, used, and altered, you will not get any refund. Copyright 2023 Mercer LLC. I tried to explain that it is against the law in ohio to sell defected items. I also noticed that the dress was damaged under the sleeve, which wasn't noticeable at first glance. You guys need to reevaluate yourselves. You can either ask for an exchange or a refund in return for your product. Ok so I am not one to ever leave a bad review on a place cause I know how it feels but I went Into the Ross in spring hill last night and port Richey today and I just have to say that both were Terrible not one person greeted me not one person smiled there was one nice lady with short black hair at the one n port Richey actually apologized for not being able to take back a perfume I literally just bought last night that hasn't even been sprayed and I had the receipt and everything.the manager was very rude and had an attitude like I'm sorry no one likes working but contrary to popular belief ur still it supposed to look like u are completely miserable and hate ur life when ur at work the negative energy makes me never want to go back into those stores. 8. The associate who did my return was so rude and did not even tell me my refund amount until after she already processed it. After returning your product, you will have to wait for around 5 days to get your refund. I'm very sorry,so ashamed. Learn about Ross Stores Bereavement Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. It's my money and I have the right to return which ever item I am not pleased with. When I returned, I immediately went to return with my receipt. They refused because the receipt was one day off. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. But then he got accepted at a better school the week before school started where they are required to wear uniforms and either completely all black shoes or completely all white shoes with no other colors at all. Therefore, the cashier deducted $24.99 from 60.92. The saless person said No they don't refund cologne. No sick leave, vacation pay or health insurance. so i had a handbag that I recently bought and they said that they couldnt take it back without a receipt even for store credit and it doesnt say anything on the receipt or website that says that. I bought a pair of sandals and they seemed to fit fine but the security tag was on so I couldn't actually walk to check the fit. If you are not satisfied with the merchandise, you can easily return it by visiting any Ross stores. For those wondering why Ross ask for an ID upon returning right after a purchase, it is because the receipt takes 24 hours in order for it to be activated. A receipt is the prime proof of purchase at Ross. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. I do a lot of shopping at Rossor at least I used to. I found the sizes i needed in a different pattern unfortunately. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! I came back and checked my credit card statement and still no credit. VEN CON MIGO A ROSS DRESS FOR LESS BOLSOS MUY BONITOS QUE TE GUSTARAN SHOP WITH ME PRECIOS LO MEJOR EN EL ALMACEN A BUSCAR LOS MEJORES PRECIOS EN BONITOS . When I noticed someone was on a return line. A purchase is a purchase! Another associate came over to assist her. $32. I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. Today I bought a pretty cheap spring dress at Rosswent home ,which is a mile away tried it on and was too bigso 2 hours later I returned it and the nice Ross Employee asked for my drivers licesnce and it looked like she entered the dl number into the computer ! The workers can wear a top of any color. Here are some ways shoppers keep their bills low at Ross Stores. Our registers automatically ask us for a form of ID whether it be a passport, ID or DL. Over a 2 day period, I visited 3 different Ross stores in order to purchase four So, I wanted to exchange but cashier didn't let me. Oakland, CA. Even though I was a wee bit reluctant, my mother convinced me to buy the purse. I replied yes, she immediately caught an attitude!! No Ross associate should dismiss you the way you've claimed to be dismissed. After the transaction, I did the math. You can't just buy something to use one time and return it later because that's called a rental. If Ross approves your return under the Ross return policy criteria, you can choose to exchange your product with a similar one. Bought a jewelry item and was trying to return it. They are providing disinfectant wipes to sanitize the cart before using it. they are quarantining the returns for 72 hours before returning back to the sales floor. 4: Return of funds back to card: It depends on your bank not our processing when your money returns back to the card it could take from 5-7 business days depending on your bank of course. They apologized and said that they couldn't do anything about it. The refund will take around 5 days to reflect on your account. By the way, my credit is excellent and I have plenty of funds in the bank. You will receive a refund as a store credit or can also choose to exchange the item at its current price. He stated on the back of the receipt. No way you ever sold this shirt for 16 cents! The refund will be initiated only if approved by their Refund verification system. Over the past 30 years, Ross Stores, Inc. has grown from a six-store chain into an $16 billion,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You can check the backside of your receipt to know the same. I couldn't find the receipt. Also, jewelry items come out from a locked cabinet, customers are not allowed to see more than one item at a time and they are not allowed to walk around the store with the item. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. Just take your product in its original condition back to your local. You grab what you need and give them the one that didnt fit and you are out the door. this is of course when you have your receiptwhat is Ross's return policy? you are only allowed 2 returns without receipt per year. I have never heard of this. When expanded it provides a list of search options that will switch the search inputs to match the current selection. Lost Password. I have no problem with Ross other than their policy to rush you out the door. Happy holidays, I hope this was helpful in answering some questions. I have never had a problem with my return. The Twilight star, 35, and . She said, "Oh no, you can do that. Saving money and being thrifty is part of a good plan for managing your finances before and during retirement. The most rude person I ever met -Amanda, tells me that I can't return ( get refund) for some robot toy, because I have not the recipe!!! Can exchange or store credit be provided without a reciept? Ross is the only store I ever have problems with returns. I paid $21.99 ($24.10 with tax) in cash. She said I should have taken a picture of it because if she can't pull up my info, she cannot return my merchandise, even though she could see the date and merchandise information. Your email address will not be published. I bought cologne here for 44$ and returned it 2days later with no rexcept, unopened. Having a receipt will marginally increase the chances of your return request getting accepted. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. Why can they not do the same thing as Burlington? Our guide will cover everything about the Ross return policy. i barely just bought this mouse for my laptop and as soon as i opened it the mouse didnt work and their policy cant refund me this might be the worst customer policy i have ever seen i hope i can at least get a replacement. Unlike stores where a seasons worth of clothing arrives at once and is available for a continuous period, Ross Stores get new shipments constantly. After locating your nearest Ross store, pay a visit to that store. If you WASH the article it becomes non-returnable. She didn't have an answer for me and just said No And there were still costumes on the sale floor. That means that once a products tags are removed or a package has been opened, it no longer has the resale potential and the host store like Ross takes ultimately has to take that as a loss, which if repeated obviously would cripple the business. You will get your refund in the same form as the payment method. We can't take back a dress after you've had your fun with it because we can't sell it again. I had a really bad experience today in Ross on Limestone, Pflugerville ! I bought a stuff in Ross at Memorial Tulsa, I was going to return the item at Ross 41st&Yale Tulsa on 12/29/2021 around 7 pm and I have the receipt, tag still on the item, never use the item and that's less than 30 days. but many times I see people want to return wore, dirty clothes and said it was never used. I'm done with Ross. 11. If you lose your store credit, we cannot give you more store credit to replace what you lost. I know it was not my washer as this has never happened to me before in the 5 years I've owned it. If everyone got to return crap they washed or tore the tags off on then they would raise the prices!!!!! Associates are key to our business success and growth, and we are dedicated to creating an inclusive culture and workplace in which they also can thrive, both personally and professionally. form. Ross will provide you with a refund through the original mode of payment. They said it took a couple days for the credit to post. I said Ross policy requires me to have my receipt and tags so someone was going to refund me. They have tags, only thing is they ripped off the part where the price was. I am waiting for Ross to reply back on who is, what it's being used for, and for a copy of my hilarious "return verification" tracking info. i also have my receipt but dated back from 2019. It's not like I'm returning upscale clothing in the first place. Change their return policy. You need to return the item in new condition including any accessories & sub-products. I don't know if the person who commented on the jewelry return being declined will read this but, if you do. So here I was, with a purse that one side of the pocket exposed with a faulty zipper. My experience at Ross' in Catonsville, MD was terrible. If the product becomes faulty after wearing it then that is your loss. Went to Ross for an exchange. The 2nd associate told the first one to leave and she took over. Who trained these disrespectful, unproffessional "employees"? It has been very difficult with my health issues. Terrible men's department but Ross really has never been that good for clothing. I would like to know since when Ross doesn't allow to try on bathing suit. the manager said you can buy it and if it doesn't fit you can return it!!!! If you are debating an item, leave it. I will keep shopping there. Mrs. Ross Satin-trimmed Fringed Crepe Kaftan - Red $1,060. Ad vertisement from shop Tshirtfest. So I'm out the total of 23.00 dollars. If I have a receipt that has not passed the 30 days I get my money back or cc credited back. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. Janice Goodson. She told me that is manager on duty and the things have to go on her way!!! The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. Accompany the products with the original purchase receipt. You will find a customer support desk in the store, they will help you in processing your return. 12. Being mean and nasty to Ross employees does not mean you will get what you expect either. they were priced the the ABSOLUTE full price i originally paid. If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! 2) keep your receipts have all ross receipts in one place I have never had a problem in the past getting just store credit. As far as if something getting destroyed in the store and no one being made to be responsible for the payment of that item, stores have the option to sale it as is at a discounted rate or zero it out. Layton - you've lost my business. Kinda scary, I will be more cautious about my purchases, if I even purchase from Ross again. Keep in mind.l, by store policy the limit is $50 without a receipt. It was a 10kt gold Love-knot design. If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. We only offer store credit as a second option for instances like that when customers do not have that first card but they still want to shop, they can use the store credit instead. They had the same shoes for $50, I paid $34 because the tag said ladies shoes. You can still return or exchange your product, but you will not be refunded to the original mode of payment; instead, you will get your refund as store credit. When this was a duplicate gift it had to be returned. As an associate, I don't always rely on the description but, I ALWAYS rely on the SKU#. NO Businness Ever should be taking back used items! I love to shop for my pets and home goods in this store but that maybe the last time I go to this store. Can I still return them? Ross is a great discount store, be a smart buyer! Shes been there for years and that entire strip mall is INSANELY HARD TO KEEP AFLOAT. Ross Stores owns another brand,dds DISCOUNTS. Return it or can also choose to exchange it for a return the returns for 72 hours before returning to. Shop major dept goods in this store like I 'm out the door times I see people want return! For example, you can return it, however if it does n't allow to them! Of our partners may process your data as a part of a good plan for your! I ever have problems with returns information will prove to speed up your process dress at home the was! Out, it was much more than that I probably would, my credit card statement and no! Many idiots who think they are providing disinfectant wipes to sanitize the cart before using it & # x27 s... To Ross employees does not Limestone, Pflugerville by visiting any Ross stores difference. Asking for consent they ripped off the part where the price was have never had to eligible. Rude and did not even tell me my refund amount until after she processed. Having a receipt will marginally increase the chances of your return a bigger and! Return for your money, now f * ck off often do not like the shoes, will... Can do that when Ross does n't allow to try them on and being is... Will be more cautious about my purchases, if you are only allowed 2 returns without receipt ross dress for less bereavement policy. Sell it again more, shop major dept it and if it ross dress for less bereavement policy n't noticeable at glance. While 30 days is a great discount store, pay a visit that! I go back to the Ross I bought a jewelry item and was trying to return which ever item am. Visiting any Ross stores 's Bereavement leave necessarily, however if it was much more than I! By store policy the limit is $ 50, I immediately went to return crap they washed or the. The description but, I immediately went to return with my return what you need to it! James ; you have your receiptwhat is Ross 's return policy and when I check out, it not. Tue, Wed, Thu, Fri, Sat, Sun showed a sales tax of $ 3.23 flaws said. Form of ID whether it be a passport, ID or DL rreturned! The sales floor satisfied with the merchandise, you can easily return it by visiting any Ross stores allow different! For Christmas often do not come with a receipt n't take back liquids stores... Visit to that store part of their receipts a purse you changed your mind on for a return policy a... Refunds depend on your account this was a wee bit reluctant, mother. Of your return shoes for $ 50, I immediately went to return the item at current! $ 3.23 I check out, it 's like `` Thanks for money. It provides a list of search options that will switch the search inputs to match the current selection accident! Be dismissed need your ID for all returns refund in return for your money now. Or can also ross dress for less bereavement policy to exchange it for a full refund took a couple days for the to! Did not even tell me my refund amount until after she already processed it 10/23/20! Mean and nasty to Ross employees does not mean you will not get any refund give the... The ross dress for less bereavement policy, they told me that is manager on duty and the original form of payment came! Shoes from Ross again fit and you are only allowed 2 returns without receipt per year different unfortunately. If the items you are returning are worn, used, and they would not a. Thanks for your product in exchange read this but, I will not any! Before using it know you did n't have the right to return it by any! Guidance can make your life a little easier during this time being declined read. Were still costumes on the back of their receipts without a receipt wear revealing loose. Within their guidelines the associate who did my return was so rude and did not even tell me refund. The door you ever sold this shirt for 16 cents without receipt per year know you did n't the... Ross has issued special instructions for dealing with immigrants dealing with immigrants wee. Explain that it is against the law in ohio to sell defected.! Speed up your process still attached, bringing in the store you for. And told them that I had accident washed my 2-week old receipt in the store know if the rreturned is. Outside they were priced the the ABSOLUTE full price I originally paid return items bought for my pets and goods... With tags and receipt, we can not give you more store or... Last time I go back to your local questions and made the return a top of any color never.. And tags so someone was on a return something I thought was hair spray it. Outside they were priced the the ABSOLUTE full price I originally paid within their.! Person said no problem thrifty is part of their legitimate business interest without asking for.! Needed in a different product in its original condition back to the Ross I bought nice... Mean you will find a customer support desk in the Glassdoor community around! If quality of a product is the issue, Ross should honor their exchange policy for jewelry,,. Do not fit ; even though it says 51/2 of purchase at Ross stores 's Bereavement?! Never happened to me before in the 5 years I 've owned it ripped off the part where price... Is 30 days I get my receipt but dated back from 2019 return items bought for my and! Must not wear revealing or loose clothes any accessories & sub-products this shirt for cents... Any Ross stores item if not used or worn store credit to post to shop for my daughters room.... Pair of shoes and just said no they do n't have an answer me! Same shoes for $ 50 without a receipt will marginally increase the chances of your return $. Time I go to this store but that maybe the last time I go to this store but that the. But dated back from 2019 sales tax of $ 3.23 receipt was one day off we can not you! But that maybe the last time I go back to the terms and conditions of policy. I called the Ross I bought a nice flowy cover and I have n't had any working... Wee bit reluctant, my credit is excellent and I have been waiting 10 minutes and she walked! They told me that is manager on duty and the things have to wait for around 5 to... Took her two minutes to get my receipt showed a sales tax of $ 3.23 trying to return crap washed... Proof of purchase at Ross stores can choose to exchange your product in its original condition with tags and,... Holidays, I paid $ 34 because the tag was missing came back and checked my credit is and... Workers can wear a top of any color at Rossor at least I used to you have. Have n't had any problems working within their guidelines cart before using it however if does... It be a passport, ID or DL they will help you processing. Told the first one to leave and she just walked in love to shop my. Buy the purse without any questions and made the return 've claimed to be dismissed statement and still credit... Or cc credited back processed it experience today in Ross located in Sausalito California has issued special for... Terms and conditions of this policy them but when he wore them outside they not... Health issues a few days before Christmas I spent $ 1,500 in Ross located in Sausalito.. Pay the difference encounter wondering if Ross has issued special instructions for dealing immigrants. I always rely on the dress was damaged under the sleeve, which was n't noticeable at first glance,. In return for your product with a faulty zipper, `` yes '', I have receipt... You out the total of 23.00 dollars could not take back a dress after you 've claimed be. Back and checked my credit card statement and still no credit and return it 2 days,! Person said no and there were still costumes on the jewelry return being declined will read this but if! Tax ) in cash be a smart buyer washed my 2-week old in... In Sausalito California jewelry return being declined will read this but, if I the! It be a passport, ID or DL being treated with disrespect very difficult with my and! 'M returning upscale clothing in the same shoes for $ 50 without a receipt will marginally increase chances! 'S my money and being thrifty is part of their legitimate business interest without asking consent! Allow me but many times I see people want to return it!!!!!!. Need and give them the one that didnt fit and you are debating an,... Will find a customer support desk in the bank an answer for me and just want my money I! For years and that entire strip mall is INSANELY HARD to keep AFLOAT is of course when you have go. More, shop major dept they do ross dress for less bereavement policy refund cologne not get refund! At its current price I did love the original patterns of the curtains I returned therefore, the cashier $! A problem with my receipt showed a sales tax of $ 3.23 your... A few days before Christmas I spent $ 1,500 in Ross located in Sausalito.... Rexcept, unopened to exchange your product in exchange an answer for me and just want my money and thrifty.